LAKA

TERMS AND
CONDITIONS

LAKA Cosmetics, Inc. (hereinafter referred to as "LAKA") respects the privacy of every person who visits our website or who uses our services, and we are committed to protecting your privacy and ensuring a safe online experience for all. LAKA conforms to the privacy obligations such as the Protection of Communications Secrets Act, the Telecommunications Business Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc that can apply to information service providers. We also comply with the Personal Information Protection Guideline established by the Ministry of Information and Communication. This Privacy Policy describes how LAKA handles personal data we collect, how we may use the information and what measures we take to protect the security of the information.

 

LAKA posts the Privacy Policy on this website so that users can check it easily.

 

Our Privacy Policy is subject to changes and amendments to the government's laws and regulations or the company’s policies. We have put necessary measures in place to improve our Privacy Policy. We will post a notice on this privacy page to notify you of any significant changes or revisions to our privacy practices and indicate at the first page of our website when it was most recently updated. You should periodically check our website, including this privacy page, to stay informed of our personal data practices.

 

In this Privacy Policy we will cover:

 

01. CONSENT

 

02. HOW WE USE INFORMATION

 

03. INFORMATION WE COLLECT AND HOW WE COLLECT INFORMATION

 

04. DATA RETENTION AND PERIOD

 

05. INFORMATION WE SHARE

 

06. YOUR RIGHTS AND CHOICES  

 

07. COOKIES

 

08. FOR THE USERS WHO DO NOT SIGN UP

 

09. TRANSFER OF PERSONAL DATA TO THIRD PARTIES

 

10. HOW TO CONTACT US ABOUT THIS POLICY

 

11. CONTACT DETAILS

 

12. CHILDREN’S PRIVACY

 

13. UPDATES TO OUR PRIVACY POLICY

 

1. CONSENT

 

On this website, procedures have been put in place to give a user the opportunity to express consent to the Privacy Policy and/or the Terms and Conditions. We imply that you agree and consent to our collecting and using your personal information when you click I agree.

 

2. HOW WE USE INFORMATION

 

“Personal Information” means any information (i) that identifies or can be used to identify, contact, or locate the person to whom such information pertains, or (ii) from which identification or contact information of an individual person can be derived. You can use most of our services without sign up. However, you will be provided with quality and personalized services with sign in with our website. We may use the information we collect to deliver quality services to you, to maintain and customize our interactions with you, and to provide, maintain, and improve our services. LAKA never disclose your personal information without your prior consent. We collect and process your personal data for the following purposes:

 

(i) This website collects information about you to provide and improve our services.

 

We use the personal information we collect to set priorities in services development more efficiently and offer you content that we believe will interest you.

 

(ii) The personal information we collect may include the following:

 

- Name, username, and password : to identify you as a member when you visit our website

 

- Email address and telephone or mobile number : to communicate with you about our services; to respond to your requests, inquiries, comments, and suggestions; to send marketing and promotional materials, including information relating to our products, services, sales, or promotions.

 

- Bank account number and credit card details : to process payments for services and additional services orders placed with us

 

-Address and telephone or mobile number : to deliver your order and billing document

 

- Optional information you may choose to provide : to offer personalized services

 

- IP Address : to prevent illegal and unauthorized use of our website

 

-Information on a legal guardian for children under the age of fifteen:  to obtain consent for the collection of information on children under the age of fifteen

 

In addition to the purposes and uses described above, we use data to perform our contract with you to process your orders, to provide you with the services that you have requested, to manage our members and to send marketing and promotional materials.

 

3. INFORMATION WE COLLECT AND HOW WE COLLECT INFORMATION

If you create a customer account on our website, we collect information such as your name and email address. To be provided with quality service, you can also store additional information such as phone number within your customer account, if you choose to provide it.

 

We can ask for your personal information for a secondary reason, like conducting surveys on our website and statistical analyses for a marketing campaign and send a promotional giveaway. However, we never collect sensitive personal data (the racial or ethnic origin of a user; his or her philosophical beliefs or other beliefs of a similar nature; where he or she comes from; political opinions; criminal records; physical or mental health or condition; sexual life). We will definitely ask for your prior consent in case we inevitably collect this sensitive personal data.  We shall not disclose any personal information to others or use any personal information in any way, except for the stated purposes herein.

 

4. DATA RETENTION AND PERIOD

 

Typically we retain and use your personal data for as long as is necessary for the processing purpose(s) for which the data was collected and for the purposes outlined in this Privacy Policy. You may, however, request that we delete or modify your personal data or close your account in accordance with the procedures described in “6. YOUR RIGHTS AND CHOICES’. In that case, we delete your information permanently from our systems and records so it is no longer possible to access or use your personal information.

 

The personal information obtained from you for a secondary reason (to conduct surveys, organize promotional events and identify users) stated in “3. INFORMATION WE COLLECT AND HOW WE COLLECT INFORMATION” is removed permanently from our systems and records after using it for the secondary reason.

 

Typically, we retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy. Your personal information is removed from our systems and records for the duration of our relationship. We keep the personal information you provide for a reasonable period of time thereafter when we are required to do so in accordance with the Commercial Act and Enforcement Decree Of The Act On The Consumer Protection In Electronic Commerce, Etc. In this case, we shall keep the information to comply with applicable regulations and the retention period is as follows:

 

-Information on contract or withdrawal of your consent: 5 years

 

-Information on payment and supply of goods: 5 years

 

- Information on consumer complaints or dispute resolutions: 3 years

 

We protect the security of personal information and to prevent a breach to your personal data,  your personal information is removed from our systems and records according to the following procedures:

 

-Personal information printed on paper is shredded using a paper shredder or incinerated.

 

-Personal information stored in the form of electronic files will be permanently removed from our systems and records using technologies.

 

5. INFORMATION WE SHARE

 

We use personal information for the purposes stated in “2. HOW WE USE INFORMATION”  and shall not use or disclose personal information about you other than the stated purposes without your prior consent. However, we may use or disclose the information

 

(i) with your prior consent,

 

(ii) when we believe it is necessary to process payment for your use of the service,

 

(iii) to take action regarding a violation of our Terms and Conditions and our policies,

 

(iv) when we believe disclosure is necessary or appropriate to prevent mental harm or financial loss, or in connection with an investigation of suspected or actual illegal activity,

 

(V) if we are required by law to do so (ex. In response to requests from legal or regulatory authorities),

 

(IV) when we are asked to provide the information that is anonymized so that you can no longer identified from it to advertising companies, the companies we work with or research organizations for analysis and research.

 

6. YOUR RIGHTS AND CHOICES  

 

You may request access to and receive details about the personal information we maintain about you and update your account profile if you would like to. You can at any time access, modify and delete additional information, other than personal information required to be provided when you sign up for our website. You can change and delete your personal information and close your account on our Help Center page after you are logged into your account.

 

7. COOKIES

 

(i) HOW WE USE COOKIES

 

① To provide personalized services, we collect information about your use of our online services using cookies. We use cookies to provide you with the services that you have requested. Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes.

 

② We use cookies to provide you with personalized services tailored to your interests.

 

③ We use cookies to identify you and save you from having to re-enter information every time you visit our site.

 

(ii) HOW CAN YOU MANAGE AND DISABLE YOUR COOKIES

 

You can usually choose to set your browser to remove or reject browser cookies. You need to have the cookies feature of your web browser turned on. Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored.

 

※ Change your cookie settings (Internet Explorer 11 for Windows 10)

 

-Choose Internet Options from the Tools in the browser toolbar.

 

-Click the Privacy tab.

 

-Under Settings, select Advanced and choose whether you want to accept, block, or be prompted for first-party and third-party cookies.

 

② If you choose to disable the cookies feature of your web browser, you may not be able to use some of the features such as personalized services provided on our site.

 

8. FOR THE USERS WHO DO NOT SIGN UP

 

You can use our services and purchase products without sign up. For the users who do not sign up, we only collect information required to provide services such as shipping and payment process.

 

If you make a purchase without signing up, your payment details and shipping information will never be used for purposes other than payment process and shipping.

 

9. TRANSFER OF PERSONAL DATA TO THIRD PARTIES

 

To improve our service, we may transfer personal information about you to third parties in accordance with legal procedures when we believe the transfer is necessary to collect, process and manage such data.

 

We transfer personal information to third parties stated herein and all data transfers are subject to appropriate safeguards to ensure compliance with applicable regulations relating to the protection of personal data. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

-Third-party providers : Lotte Global Logistics, ePOST

 

-Services performed on our behalf : shipping and delivery

 

-Third-party providers : LG U+, KG Mobillians, Kakaopay, Naver Financial  

 

-Services performed on our behalf :  payment processing services

 

-Third-party providers : Brandipity

 

-Services performed on our behalf : manage our official online media channels, organize an event, recruit product tester, ship giveaways, and test kits, and send Kakao messages

 

If we transfer personal information to third parties other than the purposes stated herein, we will inform you of the third-party providers we work with, the services performed on our behalf and the personal information we share with in writing, electronically, by telephone or on our website before the transfer. In addition, we may disclose personal information without prior notice about you

 

(i) with your prior consent

 

(ii) if we are required to do so by law or legal process, (iii) to law enforcement authorities or other government officials to comply with a legal obligation to which we are subject

 

10. HOW TO CONTACT US ABOUT THIS POLICY

 

We have put the necessary measures and procedures in place to gather your opinions and manage a filed complaint on our Privacy Policy. If you would like to register a complaint on this Policy, please contact us by telephone or email at the below number or address. We will respond to your inquiries or complaints.

 

11. CONTACT DETAILS

 

We take reasonable care to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you have provided to us. Our Data Protection Officer will be held accountable for any breach of any of the notified provisions in protecting your personal data.

 

However, you are responsible for maintaining the confidentiality of your ID and password. Please note that LAKA will never ask for your password. Passwords should never be shared or exposed to others. Beware of your password being stolen when you are logged into your account in public places. We have our Data Protection Officer in charge of handling your request or complaint on personal information. Here’s the information on our Data Protection Officer:

 

- Name : Lee, Min-Ji

 

- Department : Business Team

 

- E-mail : hello@laka.co.kr

 

- Phone : 1588-8143

 

12. CHILDREN’S PRIVACY

 

This site does not allow children under the age of fifteen to sign up for LAKA without the legal guardian’s consent. Children under the age of fifteen will be provided with services on this website only when they get consent from their legal guardian.

 

13. UPDATES TO OUR PRIVACY POLICY

 

If we make material additions, deletions and modifications to this Privacy Policy due to changes in the government’s policy or security technologies, we will notify you at the main page of our website that it has been updated.

 

- This Privacy Policy becomes effective as of April 1, 2018.

 

- This Privacy Policy was last updated on April 1, 2018.

TOP